Trai has rounded up various telecom operators for extending the validity of prepaid plans for a specific group of subscribers. The telco list includes Vodafone Idea, Bharti Airtel, Reliance Jio and the government-owned MTNL. Trai addressed the telecom operators and stated that 2G subscribers are still facing connectivity and recharge issues amid the lockdown period, reports ET Telecom. To ensure that telco users are connected in the difficult times, Trai has directed the telco giants to put up corrective measures to provide uninterrupted services to all subscribers.
Not only this, but telco giants also offered Rs 10 free talk time credit in the account of Migrant workers and Daily Wage Earners. However, Trai hauled up the telcos for not extending the validity of prepaid plans and providing recharge facilities to 2G subscribers who are facing connectivity issues during the lockdown period.
Telecom Operators Skipped Major Subscribers While Extending Prepaid Plan Validity
Earlier, telco giants such as Vodafone Idea and Bharti Airtel extended the validity of their prepaid plans until April 17, 2020. Bharti Airtel and Vodafone Idea increased the validity of prepaid plans of nearly 80 million and 100 million customers who belong to the category of low APRU. Similarly, BSNL has extended the validity of its prepaid plan until April 20, 2020.Not only this, but telco giants also offered Rs 10 free talk time credit in the account of Migrant workers and Daily Wage Earners. However, Trai hauled up the telcos for not extending the validity of prepaid plans and providing recharge facilities to 2G subscribers who are facing connectivity issues during the lockdown period.
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